Cookies Policy
How we use Cookies
A cookie s a type of tracking software. It is a small, unique, text file that is sent to your browser from a web server and which asks permission to be placed on your computer’s hard drive. Once you agree, the cookie helps analyse web traffic. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We run Google Analytics, to aid the management of the site and for the purposes of authentication. We also use cookies to help you access our maps services, store session information and improve the users experience when navigating the website. We only use this information for statistical analysis purposes. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.
Cookies Table
Performance, Analytics and Research
| Domain | Cookie Name | Description | Expiration | Opt-Out |
|---|---|---|---|---|
| third party | _ga | Google Analytics | 2 years | Google Opt-Out |
| third party | _gid | ID for Google Analytics | < 1 day | Google Opt-Out |
| third party | _gat | Google Analytics | Current Session | Google Opt-Out |
| third party | __hstc | HubSpot – The main cookie for tracking visitors. It contains the domain, utk (see below), initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session). | 2 years | |
| third party | __hssc | HubSpot – This cookie keeps track of sessions. This is used to determine if we should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp. | 30 minutes | |
| third party | __hssrc | HubSpot – Whenever HubSpot changes the session cookie, this cookie is also set. We set it to 1 and use it to determine if the visitor has restarted their browser. If this cookie does not exist when we manage cookies, we assume it is a new session. | Current Session | |
| third party | hubspotutk | HubSpot – This cookie is used for to keep track of a visitor’s identity. This cookie is passed to HubSpot on form submission and used when de-duplicating contacts. | 10 years | |
| third party | _hjIncludedInSample | Hotjar – This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels. | 1 year | |
| first party | DYNSRV | This cookie is added by our load balancer to track which web server to send the visitor to. Its purpose is to improve the performance of the website. | Current Session |
